综合医院门诊预检分诊中护患沟通障碍相关因素分析及改进方法探讨
梁静云,陈远华
Factor analysis of communication barriers between nurses and patients in outpatient triage in comprehensive hospital and the countermeasures
中国临床护理 . 2015, (1): 79 -81 .  DOI: 10.3969/j.issn.16743768.2015.01.029