影响基层医院住院患者护理服务满意度相关因素与对策
梁惠娟,易旺东
Related causes and countermeasures of nursing service satisfaction of inpaitents in primary hospital
中国临床护理 . 2012, (3): 266 -267 .  DOI: 10.3969/j.issn.1674-3768.2012.03.044